Service & Work Orders
Run the service department on the same system as the register. From check-in to pickup, with technician scheduling, photos, and estimates the customer can approve by email.
Check-In to Pickup
Every job moves through statuses you define, on a schedule your technicians can actually keep.
Check the bike in
Capture the customer, the bike, the services, and photos of its condition, with a live estimate as you add work.
Schedule it
The availability engine finds the next opening for the right technician. “Find next opening” answers “when can you fit me in?” in seconds.
Work it
Move the job through your own statuses. Waiting on parts? Put it on hold and it leaves the schedule until they arrive.
Send the estimate
Email the quote for approval, keep notes and photos on the timeline, and add parts from inventory as you go.
Pickup and pay
Check the work order out to a sale at the register with parts, labor, and tax in one transaction.
Built for a Real Service Department
The systems and tools that make the workshop run flawlessly.
Services Catalog
Schedulable services with durations and eligible technicians, while the scheduler only offers slots that fit.
Technician Scheduling
Jobs land on the right tech’s calendar, driven by their working hours, time off, and skills.
Assembly Builds
A bike sold on your website opens an assembly work order automatically, and its status posts back to the customer’s order.
Photos & Timeline
Condition photos at check-in, staff comments throughout. The whole story stays on the job.
Turnaround Metrics
See check-in-to-finished time by period, so you know when the queue is slipping before customers do.
Staff on the Same System
Schedules, the time clock, and permissions live beside the work. No need for a separate staffing tool.
Keep Exploring
Every part of Masterlinq POS runs on the same platform. See how the rest fits together.
Ready to run your whole shop on one system?
Schedule a demo to see the register, the workshop, and your website working as one.