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Masterlinq Support
Feb 51 min read
Recommended Shopify Apps
While Shopify has robust features built directly into their platform, many users utilize apps to extend the functionality of their store....
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Masterlinq Support
Jan 271 min read
POS Sync - What To Know
Masterlinq integrates with Lightspeed and Ascend systems, enabling your store’s available inventory to sync with the appropriate Shopify...
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Masterlinq Support
Jan 151 min read
How to prevent an item from updating (price, tags, etc.)
How to prevent an item from updating on the Masterlinq product sync.
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Masterlinq Support
Jan 102 min read
How to place Reno orders with QBP, BTI, and HLC.
Learn the process of creating bulk orders for Masterlinq Reno.
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Masterlinq Support
Aug 13, 20242 min read
New Account Setup
Welcome to the Masterlinq new account setup guide. Once you have created your login and shop profile, please follow the outlined steps to...
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Masterlinq Support
Aug 13, 20241 min read
Shopify Custom App Setup
A quick guide on installing Masterlinq as a custom Shopify app.
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Masterlinq Support
Feb 6, 20242 min read
Account Settings: Lightspeed
The Lightspeed Settings  tab allows you to configure your integration with Lightspeed and Shopify, providing control over inventory...
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Masterlinq Support
Feb 6, 20242 min read
Account Settings: Shopify
The Shopify Settings  page allows you to configure your product feed and syncing options with Masterlinq. Below is a detailed description...
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Masterlinq Support
Feb 6, 20242 min read
Account Settings: HLC
The HLC Settings  page allows you to configure your connection with HLC and set up the preferred method for processing orders. Below is a...
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Masterlinq Support
Feb 6, 20241 min read
Account Settings: Inventory
On the Inventory settings page, you can toggle on/off specific suppliers. By removing a supplier, items from this supplier will be...
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Masterlinq Support
Feb 6, 20242 min read
Account Settings: QBP
QBP Settings are critical to ensuring your Masterlinq app runs with the proper permissions needed. Follow the guide below to know what is...
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Masterlinq Support
Feb 4, 20241 min read
Account Settings: Fulfillment Settings
If you need to change your fulfillment model, you can do so on the "Fulfillment Settings" tab on your account settings. Select from the...
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Masterlinq Support
Jan 31, 20241 min read
How do I remove an item from my Shopify feed?
Please follow the steps below to remove a single sku from your product feed. Option A Step 1: Navigate to Masterlinq Products Step 2....
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Masterlinq Support
Jan 31, 20241 min read
Support: What items are charged a fee?
For accounts that use the processing fee model, any item not matched to your POS system account and allocated to your retail store at the...
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Masterlinq Support
Jan 31, 20242 min read
How To: Setup Lightspeed POS settings
After you have connected your Lightspeed account within Masterlinq, you will have several settings to configure to ensure order...
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Masterlinq Support
Jan 31, 20241 min read
How To: Enable/Disable Supplier Feeds
There may come a time when you need to enable or disable supplier feeds through the Masterlinq Admin. Please follow the steps below to...
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